Main / Action / Max agent
Name: Max agent
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NICE inContact's My Agent eXperience - MAX is a dynamic, context-sensitive interface designed for the streamlined handling of all contact center interactions. MAX is a dynamic, context-sensitive contact center agent interface designed for. Last month, we launched MAX, a new contact center agent experience.
My Agent eXperience - MAX is a dynamic, context-sensitive interface designed to streamline handling omnichannel customer interactions. MAX (My Agent eXperience) is a multichannel contact handling application for inbound and outbound contact center agents. MAX is a thin HTML5 client of the. Make sure your pop-up blocker allows pop-ups from Central before launching MAX. Log in to Central and hover over the left panel. Click Launch Agent.
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